Identify the behaviors that correlate with conversions. See where playbooks break, where opportunities are lost, and where reps excel.
Patterns in discovery, objection handling, and closing behavior consistently separate high performers from the rest of the team.
Leaders responsible for revenue performance, sales coaching, and conversion outcomes across phone-based customer interactions.
Sales teams rely on conversations to drive outcomes, but visibility into what actually works is often limited to small samples and anecdotal feedback. Common challenges include:
Revenue performance shows up in specific conversational moments, including:
Chordia analyzes sales conversations at scale to surface the behaviors and moments that consistently influence outcomes. Instead of relying on sampled reviews or subjective scoring, teams gain a clearer picture of what works in real conversations and where execution breaks down.
This enables sales leaders to focus coaching on high-impact behaviors, validate playbooks against reality, and build a more consistent, evidence-based approach to performance improvement.
If you want to see how AI call quality monitoring fits into your operation—and what changes when every call is visible—we can walk through it using your criteria and real examples.
