Start with a small set of your conversations. Get real insights within a day. No commitment to expand until you decide you want to.
Access to recordings or transcripts from a supported platform (Five9, HubSpot, Zoom, Google Meet, Microsoft Teams, RingCentral, and more)
One point of contact who can share access credentials
That's it!
A new QA process
Custom model training
A complete system overhaul
Weeks of setup before learning anything useful
< 1 hour
Connected
Compass connects to your existing systems. No changes to how your team works. No IT project required.
Day 1
First evidence
Quality scores, coaching recommendations, compliance flags, and findings intelligence delivered on your own conversations.
Week 1
Pilot review
Walk through findings together. See the patterns Compass uncovers across your conversations. Ask Compass questions in plain language.
You decide
Expand or not
Expand to more teams, conversation types, or coverage, or simply take what you learned. The pilot is yours. No pressure. No lock-in.
Pick the one that matters most right now.
Conversation Quality
See which conversations went well, which didn't, and the moments that made the difference.
Conversation Compliance
Compass checks whether disclosures, identity verifications, and required procedures happened at the right point in every conversation.
Conversation Coaching
Coaching based on their own conversations, tied to the exact moment, so every manager coaches with the same evidence.
Findings Intelligence
Compass surfaces patterns you didn't ask about, sized by impact and delivered with evidence.
How quickly can we get started?
Connected in under an hour. First findings the same day.
Do agents need to change how they work?
No. Compass analyzes conversations as they already happen. No scripts to follow, no tools to learn, no workflow changes.
Can we start with a small number of conversations?
Yes. Most pilots start with a small set from one team or one use case. You expand when the results justify it.
What's the easiest first use case?
Conversation quality or compliance visibility. Both deliver measurable findings from day one with no setup beyond connecting your platform.
How much does the pilot cost?
Nothing. The pilot is free. You see results on your own conversations before any commitment.
What systems do you connect to?
See existing integrations. Don't see yours? Let us know.
