Security and trust

Secure by design.

Your conversation stays yours, always.

Read the full technical details, encryption standards, data retention, and the sub-processor list in the Trust Center.

View the Trust Center

Compliance, control, and accountability

Shield

SOC 2 certification

We are actively pursuing SOC 2 certification. Current controls are in place, and audit preparation is underway.

Lock

Your data never trains external models

Data is processed only to deliver the service. It is not used to train models across customers or shared with third parties.

Role-based access

Role-based access

Access to conversation data and analysis follows the permissions you set. Your team sees what it needs, nothing more.

Full audit trail

Full audit trail

Every analysis, access event, and system action is logged. If something needs to be reviewed, the record is there.

AI use and human oversight

Compass uses AI to analyze conversations, identify patterns, and surface relevant moments, but it never makes decisions on your behalf. You define what matters, and your team acts on what the AI finds.

Questions about security or compliance? Contact us at security@chordia.ai