Monitor required disclosures, detect regulated language risk, identify sensitive data exposure, and track compliance gaps — with evidence tied to specific conversation moments.
Compliance programs built on training and spot checks have a structural blind spot: they can tell you what agents were taught, but not what they actually said. The gap between policy and practice lives in the conversations — and when you only review 2-5% of them, the gap is mostly invisible.
Compass closes that gap by evaluating every interaction against specific compliance requirements. Required disclosures either happened or they didn't. Regulated language was either avoided or it wasn't. Sensitive data was either protected or it was exposed. These aren't subjective judgments — they're observable facts in the conversation.
The goal isn't just surviving an audit — it's knowing, with evidence, that your operation is doing what it's supposed to do. Compass provides per-interaction compliance verification that replaces "we train on this" with "here's what happened on every call."
When something does go wrong, the evidence is already documented — specific moments, specific language, specific gaps. No retroactive investigation needed.
The signals below monitor regulatory compliance and risk patterns across every interaction.
