Joel brings decades of experience building and scaling data-driven technology, with a long-standing focus on conversational AI and real-time systems. He has been recognized as Voice AI Developer of the Year and named to the Voice AI Top 100, reflecting his contributions to advancing voice-first and conversational technologies.
Prior to Chordia, Joel founded and led Matchbox, a voice-first technology company that explored how people naturally interact with AI through speech. Matchbox’s work was widely recognized across the voice ecosystem and ultimately acquired by Volley.
At Chordia, Joel leads the design and development of the company’s conversational intelligence platform. His work centers on turning unstructured conversations into reliable, actionable insight—supporting quality evaluation, real-time guidance, and compliance at scale. He believes effective AI systems should be practical, explainable, and built to support human performance in real operating environments.
Chordia is led by experienced operators and advised by leaders across conversational AI, customer experience, and enterprise software.
Explore how Chordia turns real conversations into measurable quality, compliance, and customer insight.